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Return Policy for Koi Hemp Wraps

If you have any questions, comments, or concerns about our products or your order, please do not hesitate to contact us. We are always here to help!

You can reach us in the following ways:


Koi Hemp Wraps
612 Main St, Suite 220
Stroudsburg, PA 18360
United States

Return Policy for Koi Hemp Wraps

We want you to be completely satisfied with your purchase from Koi Hemp Wraps. All products delivered without damage during shipping are FINAL. 

Please note that we do not accept returns or exchanges on used products, or on products that have been opened or tampered with. All returns and exchanges are subject to approval by Koi Hemp Wraps.

To request a return for products damaged during shipping , please contact us using the contact information provided above. We will provide you with further instructions on how to proceed with your return or exchange.

Please note that all shipping costs for returns or exchanges are the responsibility of the customer, unless the product is damaged or defective. Once we receive your return, we will process your refund or exchange as quickly as possible.

Thank you for shopping with Koi Hemp Wraps!

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