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Shipping Policy

At Koi Hemp, we are committed to delivering your products promptly and efficiently. Here's what you need to know about our shipping policy:

Order Processing:

All orders are processed within 1-2 business days of receipt. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Times:

After processing, your order will be shipped via your selected shipping method.
Standard shipping times typically range from 3 to 5 business days for delivery. Please note that these times may vary depending on your location and the shipping method chosen.

Shipping Methods:

We offer a variety of shipping methods to best suit your needs. You can select your preferred shipping method during the checkout process.

Shipping Costs:

Shipping costs are calculated based on the shipping method selected, the weight of the products, and the destination.

Tracking Your Order:

You will receive a shipping confirmation email with a tracking number as soon as your order is on its way. You can use this number to track the delivery status of your package.

International Shipping:

Currently, we offer shipping within the United States. We do not offer international shipping at this time.

Order Issues:

If you have any questions or encounter any issues with your order, please don't hesitate to contact our customer support team. We are here to assist you.

Contact Us:

If you have any questions or need further assistance, please reach out to our customer support team at [ ] or [484-629-5155]

Thank you for choosing Koi Hemp for your CBD needs. We appreciate your business and aim to provide you with exceptional products and service.

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